Tickets FAQ
The festival tickets will give you access to the following events:
Friday 2nd: Day Pool Party at Bora Bora Resort + Gianpula Village in the Evening
Saturday 3rd: Gianpula Village in the Evening
Sunday 4th: Café del Mar Sunset Party in the Evening
Boat Party on Saturday sold separately.
The VIP ticket includes all the festival events with the below benefits:
- Exclusive areas and facilities in all venues (excluding boat party)
- Fast track access to venues via a separate queue (excluding boat party).
No, once purchased tickets are final.
Once you confirm your purchase, you will receive a confirmation email with all your booking details. You can log into your account on the.lyte.com/auth to view your order at any time.
This makes it easy to locate your ticket/booking when needed and avoids misplacing on your device! Otherwise, your ticket (PDF) will be sent to you via email on the 29th of July.
Please note that if you have purchased Payment Plan Festival Tickets, then these ticket types will not be available to download until they are paid in full.
For any other queries, please contact lyte.com/support
Unfortunately, as part of our T&C’S, we do not accept refunds on tickets.
Unfortunately, as part of our T&C’S, we do not accept refunds on tickets.
You can however, sell your ticket to another fan via your customer profile lyte.com/support
Once you’ve created your account you can log into your customer profile the.lyte.com/auth view all purchases, make further payments, and download your tickets when they are available on the 12th of July.
If you believe that any details on your booking confirmation (or any other document) are wrong, you must advise us immediately. Please contact us via your customer profile lyte.com/support